Privacy Policy

At Wishi Microgreens (wishimicrogreens.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party payment gateways)

• Order history and purchase details

• Website usage information such as IP address, browser type, and pages visited

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and delivering your orders

• Providing customer support

• Communicating order updates and delivery information

• Improving our products, website experience, and services

• Sending promotional offers, updates, and newsletters (only if you have opted in)

• Preventing fraudulent transactions and maintaining website security

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Understand website traffic and user behaviour

• Improve website functionality

• Provide relevant content and offers

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Payment Information

We do not store your complete payment information such as credit card or debit card details.

All payments are processed securely through trusted third-party payment providers. Your payment information is handled according to their respective privacy and security policies.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, such as:

• Delivery partners

• Payment gateway providers

• Website hosting and technology service providers

These partners are required to maintain confidentiality and protect your information.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Order and Delivery Information

To complete your order, we may collect necessary delivery details including your name, phone number, and address.

This information is used only for:

• Order processing

• Delivery coordination

• Customer support related to your purchase

8. Marketing Communications

With your permission, we may send you information about:

• New microgreens varieties

• Special offers

• Subscription plans

• Workshops and updates

You can unsubscribe from promotional communications at any time by contacting us or using the unsubscribe option provided.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security policies of external websites. We encourage you to review their privacy policies before sharing personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can remove it.

11. Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information where applicable

• Withdraw consent for marketing communications

To make such requests, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Wishi Microgreens

Website: https://wishimicrogreens.com/

Email: shivaleowishifresh@gmail.com

Phone number: +91 9606306061