Shipping policy

Shipping Policy

At Wishi Microgreens (wishimicrogreens.com), we focus on delivering fresh, healthy, and high-quality microgreens to our customers. Since microgreens are fresh and perishable products, we carefully handle harvesting, packaging, and delivery to maintain freshness and quality.

1. Order Processing Time

  • Orders are processed after successful payment confirmation.

  • Fresh microgreens are harvested, packed, and prepared according to order requirements.

  • Processing time may vary depending on product availability and order volume.

  • Customers will receive order confirmation and delivery updates through available communication channels.

2. Delivery Timeline

Delivery time depends on your location and order details.

Generally:

  • Local deliveries: [Add Delivery Timeline]

  • Other locations: Delivery timelines may vary based on distance and availability of delivery services.

We aim to deliver products as quickly as possible while maintaining freshness and product quality.

3. Delivery Charges

Shipping or delivery charges may vary depending on:

  • Delivery location

  • Order size

  • Delivery method selected

Any applicable delivery charges will be displayed during checkout before completing your purchase.

4. Packaging and Freshness

We take special care to ensure your microgreens reach you fresh and in excellent condition.

Our packaging process includes:

  • Proper handling after harvesting

  • Secure and hygienic packaging

  • Protection during transportation

  • Temperature-conscious handling wherever required

5. Delivery Areas

We currently deliver to locations mentioned on our website.

Delivery availability may depend on:

  • Customer location

  • Product availability

  • Delivery feasibility

Please check availability during checkout or contact our team for confirmation.

6. Tracking Your Order

Once your order is dispatched, you may receive delivery updates through:

  • Email

  • SMS

  • WhatsApp (if applicable)

Tracking details will be shared whenever available.

7. Delayed or Failed Deliveries

While we make every effort to deliver orders on time, delays may occur due to:

  • Weather conditions

  • Delivery partner delays

  • Incorrect address details

  • Customer unavailability

  • Unexpected operational issues

We will try our best to resolve delivery-related concerns promptly.

8. Customer Responsibilities

Customers are responsible for providing:

  • Correct delivery address

  • Accurate contact number

  • Availability to receive the order

Please ensure someone is available to accept the delivery to maintain product freshness.

9. Damaged or Quality Issues During Delivery

If your order arrives damaged, spoiled, or in an unsuitable condition, please contact us within 24 hours of delivery with:

  • Order number

  • Product details

  • Photos/videos of the issue

Our team will review the concern and provide a suitable resolution as per our Return and Refund Policy.

10. Contact Us

For any shipping or delivery-related queries, please contact:

Wishi Microgreens
Website: https://wishimicrogreens.com/

Email : wishifreshfarms@gmail.com